7bete's Privacy Policy

7bete ("we", "us", or "platform") is committed to providing a reliable and safe entertainment experience for online gaming users in Bangladesh. We believe that protecting user privacy is a fundamental responsibility, and our privacy policy has been built on that belief.

This policy describes what types of information we collect, how it is used, who it may be shared with, and what rights you have over your information. We ask that you read this policy carefully, as it is an important document that sets out the legal understanding between you and us.

This policy may be revised from time to time. We will post a notice on the platform for any significant changes. The date of the latest update will always be displayed at the top of this page.

2.1 Information You Provide Directly

When you register on 7bete or use any of our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Payment-related information required for bKash, Nagad, Rocket, or bank transfers
• National ID card or passport details for identity verification (where applicable)
• Information provided in support tickets or live chat

2.2 Automatically Collected Information

When you use our platform, certain information may be collected automatically:

• IP address and device identification information
• Browser type, version, and operating system
• Time of access, page visit history, and session duration
• Information collected through cookies and similar tracking technologies
• Transaction history, game activity, and betting records

2.3 Information Received from Third Parties

In some cases, information may also be received from third parties. For example, during payment processing, transaction confirmation information may be received from mobile financial service providers such as bKash or Nagad. This information is used solely to ensure secure payment.

7bete uses your personal information for specific and legitimate purposes. We never collect unnecessary information without your consent, and we do not use collected information beyond its stated purpose. The main purposes for which we use your information are as follows:

• Account Management: To handle registration, verify identity, and ensure account security.
• Payment Processing: To complete deposit and withdrawal transactions and to prevent fraudulent activity.
• Customer Support: To resolve issues and provide assistance through 24/7 live chat.
• Age Verification: To prevent access to the platform by anyone under the age of 21.
• Security and Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyze user experience and improve platform performance.
• Legal Compliance: To comply with applicable laws and regulations.
• Notifications: To share important account-related updates and service information (promotional content only with your consent).

4.1 Service Providers

Information may be shared in limited amounts with trusted third parties who assist in delivering our services. This includes payment processing partners (bKash, Nagad, Rocket), technology service providers, and customer support software providers. These partners process information according to our instructions and only for specified purposes.

4.2 Legal Obligations

We may be required to disclose your information in the following circumstances:

• In response to a court order or valid legal process
• In response to a legitimate request from a government authority
• When required to investigate financial fraud or unlawful activity
• To protect the legal rights of 7bete

4.3 What We Never Do

7bete never does the following:

• Sell your personal information commercially to third parties
• Share personally identifiable information with advertisers
• Transfer information for marketing purposes without your consent

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser that help improve the functionality of the platform. 7bete uses cookies for the following purposes:

• Essential Cookies: To maintain login sessions and ensure security — the platform cannot function properly without these.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To analyze user behavior and improve site performance.

5.2 Cookie Controls

You can disable cookies at any time from your browser settings. However, please note that disabling essential cookies may limit or completely stop certain important platform features from working.

7bete follows the highest industry standards to protect your personal and financial information. Our security framework includes:

• SSL Encryption: All data exchanged between you and our servers is protected by SSL (Secure Sockets Layer) technology.
• Encrypted Password Storage: Your password is never stored directly — only an encrypted hash is stored.
• Regular Security Audits: Our systems undergo regular security testing.
• Access Controls: Only authorized personnel can access your personal information, and only when necessary.
• Payment Security: Financial transactions are processed through a PCI-DSS compliant payment gateway.

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations. The retention period depends on the following factors:

• Active Account Data: Retained for as long as your account remains active.
• Transaction Records: Financial transaction data is retained for a specified period as required by law.
• After Account Closure: Even after an account is closed, some information may be retained for a defined period due to legal obligations, after which it is securely deleted.
• Analytics Data: Anonymous analytics data may be retained for an extended period, but it can never be linked to any specific individual.

7bete provides services only to those aged 21 and above. We do not knowingly collect information from anyone under the age of 21. An age verification process is mandatory at the time of registration.

If we become aware that a person has created an account by misrepresenting their age and is in fact under 21, we will immediately close that account and delete the associated information. If a parent or guardian believes their minor child has registered on our platform, please contact us immediately at [email protected].

7bete reserves the right to amend this privacy policy at any time. For any significant changes, we will notify you by email and through a notice on the platform. The updated policy will take effect from the date it is published.

Continuing to use the platform after any changes means you have agreed to the revised policy. We recommend that you visit this page regularly and stay informed about the latest updates.