7bete Terms and Conditions

General Introduction and Applicability

These terms and conditions ("Terms") apply to the 7bete platform and all of its services. When you create an account on 7bete, log in, or use any service, you are legally considered to have automatically accepted these Terms.

7bete is an online gaming platform that provides sports betting, casino games, slots, bingo, and other digital gaming services to adult users residing in Bangladesh.

If you disagree with any part of these Terms, please refrain from using the platform and contact our support team.

Eligibility Requirements

To use 7bete services, users must meet the following eligibility requirements:

• You must be 21 years of age or older. This platform is for 21+ users only.
• You must provide your own accurate and valid identity.
• You must operate only one account in your own name.
• Your judgment and ability to make independent decisions must be unimpaired.
• Funds deposited into your account must come from a legitimate source.
• You are gaming voluntarily and for recreation — not as a professional gambling activity.

7bete may request identity verification documents at any time. We reserve the right to temporarily suspend an account if documents are not provided.

Account Registration and Security

3.1 Registration Process

To create an account, you must provide accurate and up-to-date information. Registering with incorrect or false information may result in account cancellation and forfeiture of deposited funds. Each person may open only one account.

3.2 Account Security

It is your responsibility to keep your login credentials, password, and account secure. If you suspect unauthorized access, notify our support team immediately. Allowing anyone else to use your account is strictly prohibited.

3.3 Identity Verification (KYC)

We may request identity verification documents for withdrawals above a certain limit or for security purposes, such as a photo of your National ID (NID), passport, or driving license. Withdrawal services may be temporarily paused until documents are submitted.

Deposit and Withdrawal Policy

4.1 Deposit

Currently accepted payment methods on 7bete: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳200 for each method. Please ensure you use your registered mobile number when making a deposit.

• Deposits are generally completed instantly or within a few minutes.
• Deposits from third-party accounts are strictly prohibited.
• Use only your own payment account.

4.2 Withdrawal

The minimum withdrawal amount is ৳500. Standard processing time is 10–45 minutes. Withdrawal requests may be held until the wagering requirements of any active bonus have been met.

• Withdrawals will only be sent via the same method used for the deposit.
• Withdrawals may be delayed if identity verification is pending.
• Unusual or suspicious transactions may be held for review for security reasons.

Bonuses and Promotional Offers

5.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to ৳10,000. A minimum deposit of ৳200 is required to receive this bonus. The wagering requirement for the welcome bonus is 15x (deposit + bonus).

5.2 Wagering Requirements

Bonus balance cannot be withdrawn before wagering requirements are met. The contribution of certain games toward wagering calculations may vary — see the promotions page for details.

5.3 VIP Program and Cashback

The 7bete VIP program has four tiers, each offering weekly cashback benefits:

• Bronze: Up to 0.4% cashback per week.
• Silver: Up to 0.8% cashback per week.
• Gold: Up to 1.1% cashback per week.
• Platinum: Up to 1.5% cashback per week.

Advancement to a higher VIP tier depends on your overall activity and loyalty. If bonus abuse, multiple accounts, or manipulation are proven, bonuses and winnings will be forfeited and the account may be closed.

Gaming Rules

All games on 7bete are operated fairly and impartially. Software from internationally recognized game providers is used, including Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming.

• Game outcomes are determined through a Random Number Generator (RNG), which is independently verifiable.
• Any result announced due to a technical error may be considered void and the bet will be refunded.
• If a connection is lost during a game, the bet generally remains active; log back in to check the status.
• In live casino games, the dealer's decision is considered final.
• In sports betting, results are determined based on the official score.

If you have any game-related complaints, notify our support team in Bengali via 24/7 live chat.

Prohibited Activities

The following activities are strictly prohibited and violations may result in account cancellation and forfeiture of deposits:

• Operating multiple accounts by the same person or household.
• Bonus abuse or strategic betting with the intent to circumvent bonus terms.
• Using any software, bots, automation tools, or artificial intelligence for gaming.
• Using the platform for money laundering or illegal financial transactions.
• Registering with a false identity, fake documents, or under another person's identity.
• Intentionally exploiting technical vulnerabilities or errors in the platform for gain.
• Harassing, intimidating, or attempting to defraud other users.
• Conducting transactions using a third-party bank or mobile banking account.

If suspicious activity is detected, 7bete may suspend the account for investigation without prior notice.

Account Closure and Suspension

8.1 Closure at the User's Request

You may request to close your account at any time via live chat or email. Before closure, all pending bets will be settled and any valid balance will be returned.

8.2 Closure or Suspension at the Platform's Initiative

7bete reserves the right to immediately suspend or permanently close any account for violations of the Terms, fraudulent activity, or security reasons. In such cases, bonus balances and illegally obtained winnings will be forfeited.

8.3 Responsible Gaming Self-Exclusion

If you wish to restrict yourself, you can visit our responsible gaming page to request self-exclusion or set a deposit limit.

Limitation of Liability and Restrictions

7bete continuously makes every effort to operate as a safe and reliable platform. However, our liability is limited in the following areas:

• Losses caused by internet disconnection or third-party network issues.
• Unexpected technical errors or server downtime.
• Losses caused by the user's own negligence or sharing a password with an unauthorized person.
• Financial losses from normal game outcomes.

Online gaming carries financial risk. Only place bets with an amount whose loss will not affect your daily life.

Privacy and Data Protection

Protecting your personal information is our highest priority. We keep your data secure using SSL encryption and modern security technology.

We use your personal information only for providing services, identity verification, ensuring security, and meeting legal obligations. Your information is not sold to third parties.

For more details, please read our privacy policy page.

Dispute Resolution

If you have any dispute or complaint, please contact us first via 24/7 live chat or email. Our support team will work to resolve your issue quickly in Bengali.

If the matter is not resolved via live chat, you may submit a detailed complaint by email: [email protected].

After a complaint is submitted, we will provide a written response within a maximum of 7 business days. If our decision is not final, the matter may be referred to an independent reviewer.

Changes to Terms and Updates

7bete reserves the right to amend, change, or update these terms and conditions at any time. For any significant changes, we will provide notice via your registered email or on the platform.

If you continue using the platform after any changes, you will be considered to have automatically accepted the updated terms and conditions. If you do not agree with the changes, please request to close your account.

The latest version of these terms and conditions will always be available on this page. The date of the last update will always be mentioned at the top of the page.

Contact & Support

If you have any questions, complaints, or suggestions regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24 hours, 7 days — support available in Bengali.

Our support team is always by your side. Feel free to reach out for any issue — we are committed to providing a quick resolution.

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